privacy
Privacy Policy
Last updated: June 11, 2026
This Privacy Policy explains how PiratesMC collects, uses, and protects information when you use our website, Tebex store, Minecraft server, Discord, or related services.
1. Information We Collect
We may collect the following information:
- Minecraft username
- Minecraft UUID, if available
- Purchase history from our Tebex store
- Email address, if provided during checkout or support requests
- Discord username or ID, if you contact us through Discord
- IP address and basic server connection logs
- Support messages, refund requests, ban appeals, or other communications you send to us
Payment information, such as card numbers or PayPal details, is processed by Tebex and its payment providers. We do not directly store full payment card information.
2. How We Use Your Information
We use collected information to:
- Deliver purchased ranks, items, currency, cosmetics, or other digital products
- Verify purchases and prevent fraud or chargebacks
- Provide customer support
- Investigate rule violations, bans, disputes, or abuse
- Maintain server security
- Improve our store, server, and community experience
- Comply with legal, tax, payment, or platform requirements
3. Tebex and Payments
Our store is powered by Tebex. When you make a purchase, Tebex may collect and process personal information needed to complete the transaction, prevent fraud, handle taxes, issue receipts, manage disputes, and provide checkout support.
Please review Tebex’s own Privacy Policy and Terms during checkout for more information about how Tebex handles your data.
4. Sharing of Information
We do not sell your personal information.
We may share information only when necessary with:
- Tebex, for payment processing and purchase delivery
- Server staff, when needed for support, moderation, or purchase issues
- Hosting, security, or technical service providers
- Law enforcement or legal authorities, if required by law or necessary to protect our community
5. Cookies and Tracking
Our Tebex store and related services may use cookies or similar technologies to keep the store working, remember preferences, process checkout, prevent fraud, and understand basic site usage.
You can control cookies through your browser settings, but disabling cookies may cause parts of the store or checkout to stop working correctly.
6. Data Retention
We keep information only as long as reasonably needed for store operation, purchase records, support, moderation, fraud prevention, tax/accounting requirements, or legal obligations.
Minecraft server logs and support records may be kept for security and moderation purposes.
7. Children’s Privacy
Our store is not intended for children under 13 years old without permission from a parent or legal guardian.
If you are a parent or guardian and believe your child provided personal information to us without permission, contact us and we will review the request.
8. Security
We take reasonable steps to protect information connected to our store and server. However, no online service is completely secure, and we cannot guarantee absolute security.
9. Digital Purchases
Products sold on our store are digital items for use on our Minecraft server. Purchases may include ranks, permissions, cosmetics, virtual currency, or other in-game benefits.
10. Your Choices
You may contact us to ask about, correct, or request deletion of information we control, where legally and technically possible.
Some information may need to be retained for purchase verification, dispute handling, moderation, fraud prevention, accounting, or legal reasons.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
12. Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: playpiratesmc@gmail.com
Discord: https://discord.com/invite/piratesmc
Server IP: play.piratesmc.co
